1. Our Commitment to Your Sanctuary Privacy
ANUKUL (“Sanctuary,” “we,” “our”) values the trust you place in us when sharing your personal health symptoms, residential coordinates, and contact details. This Privacy Policy outlines our collection, storage, and protection practices under the Information Technology Act, 2000, and the Digital Personal Data Protection Act (DPDP), 2023.
2. Information We Collect
To provide personalized Ayurvedic recommendations, spatial Vastu audits, and seamless formulation delivery, we collect:
- Identity & Contact Information: Full name, email address, mobile number, and billing/shipping premises addresses.
- Clinical & Intake Data: Information submitted during consultation intake—including reported dosha symptoms, dietary habits, diurnal cycles, and residential floor plans.
- Transactional Details: Order histories, payment confirmation references (we do NOT store credit/debit card PINs or CVV numbers; all transactions are processed via RBI-authorized payment gateways with 256-bit SSL encryption).
3. How We Use Your Information
Your information is utilized solely for legitimate sanctuary purposes:
- To curate personalized Ayurvedic remedies, dietary protocols, and consecrated oil formulations.
- To coordinate delivery dispatches and send real-time SMS/WhatsApp tracking updates.
- To schedule and deliver one-on-one Muhurta consultations via secure healthcare video gateways.
- To provide responsive client assistance and statutory grievance redressal.
We maintain a zero-tolerance policy against commercial data exploitation. We do not sell, rent, or trade your personal data or consultation records to any third-party marketing brokers.
4. Confidentiality of Clinical Consultations
All diagnostic conversations, pulse analysis notes, kundali charts, and spatial audit reports generated during consultations with Dr. Nishigandha Chaudhari are treated with rigorous professional medical confidentiality. Access is strictly restricted to attending practitioners and authorized clinical staff.
5. Data Retention & Deletion Rights
Your account profile and order ledgers are securely archived for statutory tax and medical continuity purposes. In accordance with Indian data protection laws, seekers have the right to request a copy of their stored data or petition for account deletion by writing to sanctuary@anukul-harmony.com.
6. Cookie Policy
Our website utilizes necessary session cookies to maintain your active shopping cart, preserve your login session, and ensure secure form submissions. You may configure your browser to reject cookies; however, certain portal functions (such as cart checkout and account access) may be impaired.